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Dune: Part Two Demand Overwhelms AMC’s Online Platforms, Frustrating Fans

January 27, 2024 Off By Ibraheem Adeola

Dune: Part Two – Website Woes

The much-anticipated release of Dune: Part Two on March 1 has created a frenzy among fans, with the rush for tickets causing havoc on AMC’s website and app. On Friday, as tickets went on sale, reports flooded in from users unable to complete their purchases due to persistent crashes on both platforms.

Down Detector, a service monitoring websites’ outages, observed a sharp rise in reported issues with AMC’s website, reflecting widespread difficulties. Simultaneously, the mobile app failed to provide a smoother experience, leaving users frustrated. According to anecdotal feedback, users faced difficulties obtaining tickets for the much-awaited movie, as they encountered error messages during the ticket purchase process, turning it into a challenging digital experience.

down deector use it — ^{Credit Screenshot: Down Detector}

Fandango encountered some issues, although they were not as severe as the problems faced by AMC. Interestingly, according to Down Detector data, the bug seemed to primarily impact AMC A-list members who were logged into their accounts on both the website and the app. The difference in effects brings up inquiries about the technical complexities causing the disruptions and the particular difficulties experienced by AMC A-list members.

When you’re so close to Dune IMAX 70mm tickets and the AMC app hits you with “Sorry, an error has occurred” pic.twitter.com/m9YuiZ6JwB
— Dan Rodriguez (@danrodriguezdp) January 26, 2024

As of 3:30 p.m. ET on Friday, the technical glitches persisted, leaving fans without resolution and unable to secure their tickets. The situation has led to users incessantly refreshing pages, hoping for a breakthrough. The ongoing challenges underscore the immense popularity and demand for ‘Dune: Part Two,’ turning the ticket-buying experience into a digital endurance test.

Despite the challenges, the excitement surrounding Dune: Part Two clearly indicates the high expectations for its success in theatres. AMC is undoubtedly making significant efforts to tackle the technical difficulties, ensuring that fans can soon book seats for the highly anticipated film.